Top 10 FAQ’s From The PTA Events Community

In this blog post, we will address the top 10 FAQs that users frequently ask about PTA Events. Whether you’re just getting started, take donations or set up a uniform sale on your PTA Events Website, we’ve got you covered. Take a look at the list of the frequently asked questions:

Top 10 PTA Events FAQs

1. How do I get started on PTA Events?

If you’re new to PTA Events, this FAQ will guide you through the initial steps, from setting up your account and committee members to processing payments through Stripe. It will also provide valuable insights on navigating the platform and maximising the many features. Read more

2. Why are my tickets/products not showing?

Experiencing difficulties with ticket or product not showing? This FAQ will address common issues and provide troubleshooting tips to ensure your tickets and products are displayed correctly on your PTA Events website. Read more

3. How can I add, edit, and delete an event?

Learn how to effectively manage your events on PTA Events with this helpful FAQ. From creating new events to updating event details or removing events, we’ll walk you through the process step by step. Read more

4. How can I sell second-hand uniform?

Discover how PTA Events enables you to set up and manage second-hand uniform sales, allowing your school community to buy and sell school uniform items conveniently. Read more

5. How do I configure payments with Stripe?

This FAQ will provide you with a step-by-step guide on how to configure your payment process with our trusted provider, Stripe. With Stripe, you can offer your event attendees a secure and reliable online payment experience, ensuring smooth transactions for your organisation and its community. Best of all, everything you need is seamlessly integrated and taken care of within your PTA Events website. Read more

6. Why and how does Stripe validate my website?

In this FAQ, we aim to clarify the importance of website validation by Stripe for your PTA Events website. We provide the relevant information into the validation process including why and how, which is necessary to ensure seamless online payments on your unique PTA Events website. Read more

7. What are the different product types?

In this FAQ, we provide a comprehensive overview of the different product types offered on your PTA Events website. Discover a range of options tailored to meet your specific fundraising requirements. Whether you’re selling tickets, second-hand uniforms, or accepting donations, we’ll guide you through the process of selecting the most suitable product type for your event. Read more

8. How can I ask for donations?

Requesting donations is a simple using your PTA Events website. Just set up a “Donation” product with suggested amounts, which your customers can easily customise to their preference. With everything you need to facilitate donation requests and collections, including the option for donors to agree to Gift Aid, your PTA Events website makes the process simple and effective. Read more

9. How can I restrict admin access to our site?

Maintaining the security and integrity of your PTA Events website is crucial. In this FAQ, you will discover how to effectively manage admin access and permissions, allowing you to grant appropriate privileges to authorised individuals. Read more

10. What fees are charged on my PTA Website?

In this FAQ, we provide a breakdown of the fees associated with our platform. Discover the value of these fees and how they help us keep the platform updated, fresh, and packed with fantastic features. Join us in exploring the fee structure and uncovering the benefits. Read more to delve into the details. Read more

This provides a glimpse into the most frequently asked questions on our support centre. We are dedicated to continuously enhancing our FAQs to ensure that our organisations have an easy and highly effective fundraising experience.

The PTA Events team are committed to developing our platform to be the best it can be, saving valuable time for all our organisations and improving the lives of all the children who benefit from the incredible fundraising efforts our PTA organisations go to – every day.

Our ultimate goal is to provide our organisations, volunteers, communities, and parents with an unparalleled time-saving platform, enriched with features that streamline their fundraising activities.

Are you a PTA organiser looking to streamline your event management process? Look no further than

With its user-friendly interface and comprehensive features, PTA Events has become the go-to time-saving platform for all PTAs across the UK.

For access to our comprehensive PTA Events Support page, please click here.

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